Shipping policy

At Somerset Media Solutions LIMITED, we strive to provide a seamless and efficient shipping experience for our customers. Please read our shipping policy carefully to understand the process and terms associated with shipping orders from our store.

1. Shipping Methods:

We offer several shipping methods to accommodate your needs, including standard shipping, expedited shipping, and express shipping.
The availability of shipping methods may vary depending on your location and the items in your order.

2. Order Processing Time:

Orders are typically processed and shipped within 1-2 business days after payment confirmation.
Please note that processing times may be longer during peak seasons or holidays.

3. Shipping Rates:

Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery location.
You will be able to view the shipping rates for your order during the checkout process before making payment.

4. Shipping Destinations:

We currently offer shipping to addresses within [list of countries or regions you ship to].
If you require shipping to an address outside of our standard shipping destinations, please contact us to inquire about the possibility and associated costs.

5. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
You can use this tracking information to monitor the status and location of your package during transit.

6. Delivery Times:

Delivery times vary depending on the shipping method selected and your delivery location.
Estimated delivery times will be provided to you during the checkout process.
Please note that unforeseen circumstances such as weather delays or customs clearance may affect delivery times.

7. Delivery Attempts:

If delivery is attempted and unsuccessful, a delivery notification will be left at the shipping address.
It is the customer's responsibility to arrange for re-delivery or pickup of the package within the specified timeframe outlined by the shipping carrier.

8. Shipping Errors or Damages:

In the event of shipping errors or damages, please contact us immediately to report the issue.
We will work with you to resolve the problem and ensure that you receive your order in satisfactory condition.

9. International Shipping:

We do not currently ship internationally.

10. Contact Us:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us via info@smspcrepairs.com 01460 65745

By placing an order with Somerset Media Solutions LIMITED, you agree to adhere to the terms outlined in this shipping policy. Thank you for choosing us for your mobile device needs.